ARCANDO Website – Privacy Policy

 

> Effective from February 08, 2021. 

Welcome to Arcando.com's Privacy Policy!  Arcando.com cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how Arcando.com, together with its affiliated companies worldwide (“Arcando”, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all Arcando's users, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all Arcando's services, including our websites and any of its subdomains, (the “Website”), web applications (“Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”). 

Please read carefully! Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at  contact@arcando.com

This policy describes our privacy practices – what Personal Information we collect about our Users, what we do with it, how we share it, and your rights regarding that Personal Information.

> By accessing or using any of our Services, you acknowledge that you have read this Privacy Policy.

 

What type of information we collect


We receive, collect and store any information you enter on our website such as name, email address, postal address, cloth sizes, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. In addition, other information may be collected and stored automatically through monitory tools, such as Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How we collect information


When you conduct a transaction on our website (e.g. message through a contact form or subscribe to our newsletter), as part of the process  we collect personal information you give us such as your name, address and email address. Your personal information will be used only for the specific reasons stated in the following.

Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services (e.g. shipping purposes);

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business  partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

How we store, use, share and disclose our site visitors' personal information

 

Our Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors

 

We may contact you using personal information collected on your website, to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Use of cookies and other tracking tools

 

We and our Third Party Service Providers use cookies and other similar tracking technologies (“Cookies”) throughout our services, in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience. These technologies are used mostly for stability, security, functionality, performance and advertising purposes.

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

As our Website is hosted on the Wix.com platform, you can learn more about how we use cookies and similar technologies and how you can exercise control over them in their Cookie Policy.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by this Privacy Policy.

Your rights in relation to your Personal Information

 

Site visitors can withdraw their consent. If you would like to access, correct, amend or delete any personal information we have about you, please send an email to: contact@arcando.com

Privacy Policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.